I cannot say enough good things about her, but I have to thank the DPS office for hiring an employee like her! Then I hear another one yell "who does she think she is walkin in here at this time!" Wed. 7:30 AM - 6:00 PM. Please note â REAL ID and Texas law only permits a person to hold a driver license or identification card, but not both (Texas Transportation Code Section 521.183). Other than that really strange interaction, the rest of the experience was just an ordinary dmv experience where I waited 3 hrs to renew my drivers license. I sat down in the waiting area for not even 5 minutes because everyone was being called up so quick (there are more than two people working like others have said).The lady I saw was very nice as were the other people working around her. 28000 SW Freeway, Suite A Rosenberg Texas 77471 TX Fort Bend. Find more DMV locations in: Once inside there are chairs and everything is fairly quick and organized, as well as Covid compliant. Appointments are cancelled after 30 minutes. Anyways, I'd assume since it's somewhat of a small town people would actually be friendlier, but apparently not. 2. I waited outside for 2 hours standing (no seating) - which was difficult for me to stand so long. My brother needed to renew once he turned 18. The tickets were handed out by an employee and only about 10 people on the outside gets to go in at a time. I was translating for my grandmother who does not speak English well and she continued to harass her when it was obvious I was trying my best to translate. I was able finally to get an appointment with the DMV in Rosenberg this morning. It's 11:40 and heard now serving #L4053. Wanting a little clarification, I asked "even though the office hours on the door and online say you close at 6:00?" This is ridiculous. You can even call ahead / register online and place your name into the queue with your cell phone number.While most of the patrons there are doing driver's license renewals. For sure I had printed an incorrect document, but instead of trying to help me solve the issue they shoo you away telling you to fix the issue and come back. Thank you Ms. Daniels for all your help! Everyone was nice though, but I do think they shouldn't take so many appointments and should space them out better knowing they can't fit everyone inside at one time right now. Still waiting! DO NOT LISTEN TO ALL THE SCAEY AND NEGATIVE REVIEWS! All the reviews I've read are about how people are rude but I saw no such thing when I went. I was out of there at 7:55. Closed. This location is doing a lot of things right and doing great in enforcing masks and sanitizing between each person. Rebecca who was checking all my paperwork simply had it forwarded to her and she printed it up and it was done in five minutes. The Department has resumed all in-office driver license (DL) and identification (ID) card services by appointment only. 3. The greeter outside could be nicer - but it is rather hot outside and crowd control is a pretty miserable job in the best of times. I would recommend taking your Drivers License test here, the instructors are GREAT! Total wait: 3 hrs. Texas Department of Public Safety Driver License Center 28000 Southwest Fwy Ste A Rosenberg TX 77471. It's unbelievable how the office is inefficient, and does not accommodate elderly and disabled and have to stand outside in line. Learn more. OFFICE DOES NOT HANDLE VEHICLE REGISTRATION OR TITLE TRANSACTIONS, Address The wait is ridiculous and 5 out of 6 workers we interacted with were grumpy, unpleasantly curt, and dismissive. Came back, waited another half hour to have it printed. They'll even give you time updates on your phone if ya want. Between counter services, someone sanitized the surfaces. The lines and wait is long, overall this place is miserable. See all 3 questions for Texas Department of Public Safety Driver License Center. Rosenberg, TX 77471. Ask the Community. DO NOT go early! The people who are complaining about waiting 4+ hours probably get there hours after it's opened. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. I was the 8th person in line and the weight went by pretty quick. Are we sure this is a government run place! Someone order a pizza please! I remembered taking the driver's written exam on those small computers kiosks where choices were selected not using a touch screen, but either turn dials (like the ones in voting booths) or buttons. For the first renewal, you must do it in person. Had the MOST INTERESTING encounter today here. My license expires in March 2020. Individuals without an appointment will receive instruction and assistance in setting an appointment for a future date and time. He is the last person that should be allowed to work as an Office Supervisor, ESPECIALLY at a place with the either "public" is or "safety" in the title. I went on the website and printed out the application for license renewal (it's a fillable PDF, you can type in it before printing it out for legibility). I visited this location to renew my driver's license and the proces was not hard at all. ), took my thumbprints and told me to have a nice day. It is now a DPS Mega Center, where you can go in, place yourself in line by getting a ticket (much like the Tax Assessors Office), sit in a very huge waiting area, and there are approximately 40 or so windows to service.
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